IncidentAnalytix
Managing incidents—from Title IX violations, bias cases, and hazing to injuries, illnesses, and property damage—requires a centralized, Enterprise-grade application.
IncidentAnalytix provides an integrated Incident Case Management System (ICMS) and Risk Management Information System (RMIS), ensuring comprehensive oversight and efficient response for case management and risk mitigation across your organization.
Incident Tracking, Case Management,
and Risk Management
in one application
IncidentAnalytix – Integrated Incident Case Management & Risk Management Information System
Centralize reporting and resolution of any incident: workplace, campus, or agency
Every organization encounters incidents – an employee injury, a cybersecurity breach, a customer complaint, a student misconduct case. IncidentAnalytix is a unified solution to manage them all. It serves as a unified Risk Management Information System (RMIS) that captures every incident report, streamlines the investigation workflow, and tracks resolution – ensuring consistent, efficient handling whether the incident happens on a college campus or in a corporate office.
Key Features & Benefits:
- Centralized Case Database: All incident reports funnel into one secure, searchable system. No more disparate spreadsheets or siloed email inboxes. For example, a hospital can log patient safety events and HR grievances in the same platform that a university logs lab accidents and Title IX reports – each tagged and separated as needed, but accessible through one interface. Benefit: Nothing slips through the cracks, and authorized leaders get a full view of organizational risk in one place.
- Customizable Incident Forms & Views: Every aspect of the application is fully customizable with enterprise low-code tools to tailor incident categories and fields to your context. You might have “OSHA Recordable” for a factory, or “Academic Integrity Violation” for a college. Benefit: The system feels made for you – capturing exactly the data you need for internal analysis and regulatory compliance (be it OSHA, Clery Act, etc.). As new incident types emerge, you can add them without any coding.
- Automated Workflows & Escalation: IncidentAnalytix ensures the right process is followed every time. Define workflows such as: “If a high-severity incident is logged, notify the Safety Director and create a task for an investigation within 24 hours”. The system will do that automatically, with reminder emails or Teams notifications if deadlines are missed. Benefit: Faster response and accountability.
- Collaboration & Notes: Each incident acts as a mini collaboration hub. Team members can add findings, upload photos/documents (incident photos, witness statements), and comment on updates. Everything is time-stamped and attributed. Benefit: All discussion and evidence stay attached to the case – if you need to do a post-incident review or provide documentation for legal purposes, it’s all there.
- Real-Time Alerts & Notifications: IncidentAnalytix ensures that critical incidents trigger automatic notifications to the right personnel based on severity and compliance requirements. Escalations follow customizable workflows, reducing response time ensuring incidents are addressed promptly. Key stakeholders get instantly notified based on rules you set. If a student incident escalates to a certain threat level, campus public safety is alerted by email. Benefit: Rapid awareness. Your team isn’t waiting to “find out” about critical incidents at the next meeting – they know in real time, enabling faster containment and response.
- Analytics & Compliance Reporting: IncidentAnalytix integrates with Power BI to provide real-time dashboards, predictive analytics, and trend reports. You can see incident frequency by type or department, average resolution time, and so on. Custom built-in reports make regulatory compliance easier: generate an OSHA log summary, a Clery Act crime stat report, or internal KPI report with one click. Benefit: Turn reactive data into proactive insights.
- Multi-Platform Access: The system is web-based and mobile-ready. Front-line staff can report an incident from a tablet or phone on the spot – a construction supervisor at a site can submit an incident report through the mobile app, or a resident assistant in a dorm can fill out a quick incident form from their phone at 2 AM. Benefit: Instant capture at the source, which means more accurate data.
Use Cases
- Higher Education: A university uses it for student incidents tracking and comprehensive case management (from student discipline violations to Title IX complaints). Resident life staff, campus security, and student affairs all collaborate through the platform, ensuring Clery Act-reportable incidents are recorded properly and intervention steps (like counseling or disciplinary action) are tracked.
- Youth Agencies: Agencies serving minors have a tremendous responsibility for tracking risk and keeping children safe. manufacturing company logs workplace injuries and safety observations. EHS managers are automatically alerted to serious incidents, and the system generates monthly OSHA compliance reports. Meanwhile, the HR department uses it to track workplace harassment claims with confidentiality.
- Corporate: A manufacturing company logs workplace injuries and safety observations. EHS managers are automatically alerted to serious incidents, and the system generates regular OSHA compliance reports. Meanwhile, the HR department uses it to track workplace harassment claims with confidentiality.
- Government: A city government tracks citizen complaints and internal incidents (like vehicle accidents in the city fleet). The system helps them ensure each issue is addressed by the right department and provides transparency for public accountability with thorough documentation.
Centralized, Secure Incident & Case Management
IncidentAnalytix provides one unified platform to record, track, and manage incidents across departments, campuses, and compliance areas. This ensures all data is accessible in real-time, eliminating silos and improving coordination.
Automated Alerts & Escalation Workflows
IncidentAnalytix ensures that critical incidents trigger automatic notifications to the right personnel based on severity and compliance requirements. Escalations follow customizable workflows, reducing response time ensuring incidents are addressed promptly.
Built-In Compliance & Regulatory Reporting
With pre-configured templates and automated audit trails, IncidentAnalytix simplifies Clery Act, Title IX, OSHA, and other compliance. Universities can generate real-time compliance reports and maintain secure, fully auditable records.
Advanced Analytics & Risk Prevention
IncidentAnalytix integrates with Power BI to provide real-time dashboards, predictive analytics, and trend reports. Universities can identify high-risk areas, analyze recurring incidents, and implement proactive safety measures to prevent future issues.
Copilot AI Agents
- Build your own custom Copilot AI Agents to act as an automated case management team pulling together report summaries reducing staff time by up to 50%
- Create a custom Risk Assessment Agent that automatically reviews new incidents, looks for trends and issues notifications when severity thresholds rise.
- Provide comprehensive support and compliance through uploading your own policies and procedures for a custom Knowledge Base for your users. Your Copilot provides user assistance throughout the case intake and management process.
Enterprise Security
- Uses Microsoft Entra and your M365 Tenant for identity and access management across all services.
- Provides single sign-on (SSO) and supports multi-factor authentication (MFA) for all users.
- Set up custom Role-based Permissions to control every aspect of the application.
- Provides granular role-based access control (RBAC) to control every aspect of the application: environment-level, app-level, record level and even column level security.
- Microsoft Certified compliance with standards and regulations (including SOC 2, ISO 27001, FERPA, HIPAA, etc.)
Actionable Insights from Powerful Data Analytics & AI
IncidentAnalytix allows you to explore your data through powerful integration with the Microsoft Power BI data analytics platform. Build your own custom dashboards with fully interactive live data. Filter and drill down into specifics of your incident data to identify trends and prioritize action steps.
Interested in Streamlining your Incident Management?
Schedule a Demo of IncidentAnalytix to see how it can adapt to your environment – whether it’s a college or university, a school district, a youth serving organization, a retail chain, or a manufacturing center. Experience how consistent, efficient incident handling can improve safety and compliance in your organization.
